The annual number of global mobile banking transactions will rise from 2.7 billion in 2007 to 37 billion by 2011 according to a new report by market analysis firm Juniper Research, which credits the anticipated growth to the increasing variety of mobile financial information services, funds transfer, bill payment and presentation, account management and customer service solutions. According to Juniper, more than 816 million consumers will access mobile banking services and products by 2011, a tenfold increase over 2007 numbers--the firm adds that increasing consumer confidence bolstered by improved security safeguards will be crucial to m-banking's growth, but hurdles like financial regulation, payment transaction costs, revenue share issues and customer support snafus remain.
Other key findings of the Juniper report:
For more on the Juniper forecast:
- read this release [1]
Related articles:
Study: Consumer trends favor m-banking [2] takeoff
Nokia introduces mobile wallet [3] phone
Sybase 365 debuts mobile banking [4] service
Links:
[1] http://www.fiercewireless.com/press-releases/juniper-research-forecasts-over-800-million-consumers-use-mobile-banking-services-201
[2] http://www.fiercemobilecontent.com/story/study-consumer-trends-favor-m-banking-takeoff/2007-09-11
[3] http://www.fiercemobilecontent.com/story/nokia-introduces-mobile-wallet-phone/2008-04-16
[4] http://www.fiercemobilecontent.com/story/sybase-365-debuts-mobile-banking-service/2007-10-22