Cricket provider Leap Wireless is exploring how to use big data analytics to help improve the customer experience for its no-contract subscriber base, wading gingerly into the world of big data that larger carriers seem intent on exploiting in the years ahead.
Cricket provider Leap Wireless launched a new family plan offer to entice customers to sign up for its smartphone plans. The flat-rate carrier also tweaked its pricing plans for Apple's iPhone, lowering the entry-level plan by $5 per month.
Leap Wireless' ( NASDAQ:LEAP ) Cricket Communications subsidiary will spin off its popular Muve Music service and begin licensing the platform to other mobile operators across the globe. Cricket...
Cricket provider Leap Wireless said it resolved its disagreements with Sprint Nextel regarding their wholesale MVNO agreement and also entered into an LTE roaming deal with an unnamed company . In the past Leap executives have expressed support for network sharing and LTE roaming arrangements. Leap currently has a nationwide 3G roaming agreement with Sprint.
Cricket provider Leap Wireless launched LTE service in eight more markets and released its first two LTE smartphones and a new rate plan as part of a bid to bulk up its nascent LTE network. The company also revealed a management shakeup that moved CFO Jerry Elliott to the role of president and COO.
Cricket provider Leap Wireless lost 269,000 subscribers and saw its churn rise to 4.8 percent in the third quarter. However, the flat-rate carrier said it is taking concrete steps to improve the customer experience.
Cricket provider Leap Wireless is in the midst of its LTE deployment. The carrier is working to catch up to its larger rivals by providing subscribers with the latest LTE phones and high-speed data services. Doug Hutcheson, president and CEO of Leap Wireless, spoke with FierceWireless Executive Editor Mike Dano about Leap's buildout, its spectrum position and its network access payments to Sprint Nextel.
Leap Wireless CEO Doug Hutcheson told FierceWireless that the prepaid carrier has been selling most of the iPhone 5 units it gets, and that it's unclear exactly how many of the gadgets the company will ultimately be able to sell.
Cricket provider Leap Wireless confirmed to FierceWireless that the carrier earlier this week discontinued sales of its PAYGo prepaid daily plans. The plans offered wireless service for between $1.50 and $2 per day.
Cricket provider Leap Wireless launched LTE service in Las Vegas, its second LTE market. The operator previously launched LTE in Tucson, Ariz., in December 2011 as a test market.